Project Capital AI
An AI receptionist that answers customer text messages for local businesses, so questions get a reply even when nobody is free to pick up the phone.
How it works
A customer sends a text message to the business. Project Capital AI replies using information the business has provided, such as opening hours, the services it offers, the areas it covers, and answers to questions it is asked often.
When a request needs a person, such as booking, changing, or cancelling an appointment, the assistant does not attempt it. It tells the customer that someone will follow up, and notifies the business so a real person can take over.
For businesses
A business sets up its own details once, including hours, services, frequently asked questions, and who should be contacted when a customer needs a person. Those details are the only source the assistant answers from, so it does not invent hours, prices, or policies.
Text messaging
Customers start the conversation by texting the business. Message frequency varies, and message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.